Privacy Policy
Optimize Pilot, Inc. ("Optimize Pilot," "we," "us") runs a growth-optimization platform. This policy explains what we collect when you visit our marketing site and use the product, how we use it, who we share it with, and how to exercise your rights under GDPR, CCPA, and similar regulations.
1. What we collect
Marketing site: page analytics (pageviews, referrer, anonymized location) via Matomo. No third-party advertising trackers. No fingerprinting.
Product: account info (email, company, role), the site URL(s) you authorize, and the analytics events streamed from your Matomo or connected CDP. We scrub PII at ingestion wherever we can identify it.
Competitor Radar crawls: we crawl the public web on your behalf. We respect robots.txt and reasonable rate limits. We do not store login-gated content.
2. How we use it
We use data to deliver the product (generate recommendations, run experiments, deliver reports), to support you (diagnose issues, communicate product updates), and to improve Optimize Pilot (aggregate, anonymized usage patterns). Chat transcripts with First Officer never train shared models; opt-in improvement telemetry is clearly flagged in the dashboard.
3. Who we share it with
Sub-processors: Anthropic (Claude), Google (Gemini), Serper (web search), DataForSEO (SEO data), Matomo (analytics), AWS (hosting + email), Stripe (billing). Full list available on request.
We do not sell your data. We do not share it with advertising networks. We disclose data only as required by law.
4. Your rights
Under GDPR, CCPA, and similar regulations, you may request access, correction, deletion, or export of your personal data. Email privacy@optimizepilot.com and we will respond within 30 days.
5. Security
Encryption in transit (TLS 1.3) and at rest. Role-based access to customer data. SOC 2 Type II posture with independent audit cadence. Magic-link authentication means no passwords are stored. MCP tokens are scoped and revocable. Full audit log of every action.
6. Data residency and retention
Hosted in AWS US-east or EU-Frankfurt by default, configurable per site on Enterprise tier. Data retention: active while you're a customer, exported + purged within 90 days of account closure unless you request sooner.
7. Contact
Privacy inquiries: privacy@optimizepilot.com. Postal: Optimize Pilot, Inc., 125 Western Avenue, Allston, MA 02134. We will update this policy as regulations evolve; material changes will be announced to account owners by email.
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